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Resources and Warranty Policies at Gutter Source, LLC

10-Year Limited Warranty

Guttering Materials Warranty

What Does It Really Cover?

Gutter Source 100% 100% 100% 100% 100% 80% 60% 40% 20% 0% 0% 0% 0% 0%
Company S 100% 75% 50% 25% 24.50% 24% 23.50% 23% 22.50% 22% 19.50% 17% 14.50% 1%
Company AB 100% 100% 100% 100% 90% 90% 80% 70% 60% 50% 10% 10% 10% 0%
Company M 100% 100% 100% 70% 70% 50% 50% 40% 40% 30% 10% 10% 10% 0%
Company SM 100% 90% 80% 65% 50% 25% 25% 25% 25% 25% 20% 4% 0% 0%
Company A 100% 90% 80% 70% 60% 55% 50% 45% 40% 35% 5% 0% 0% 0%
Company E 100% 90% 80% 70% 60% 55% 50% 45% 40% 35% 10% 10% 0% 0%
Company SP 100% 90% 80% 65% 50% 25% 25% 25% 25% 25% 20% 4% 0% 0%

Guttering Material Warranties cover the material only, the warranty does not cover installation. The warranties do not cover fading, hail, wind damage, and other extreme weather or climate conditions. The above listed companies are within the United States covering installation in the 48 continuous states. Although there are multiple companies listed not all listed companies' materials are available in Oklahoma, Texas, Kansas, Missouri, and New Mexico; the intent was to take a sampling of nationwide guttering material warranties. Gutter Source has found in it's 26 years of guttering material handling that covered warranty issues happen within the first 5 years after installation as every weather extreme has been experienced; with proper installation and storage of guttering materials. Gutter Source and their coil producers have had very few warranty claims and have been successful with those claims.

Please see the actual warranty for more details and explanations.

What Is Required for a Guttering Material Claim?

Homeowner responsibilities to keep warranty

Gutter Source Yes Yes No
Company S Yes Yes Yes
Company AB Yes Yes No
Company M Yes Yes Conditions Yes
Company SM Yes Yes Yes
Company A Yes Yes No
Company E Yes No
Company SP Yes Yes Yes

From the above chart you will notice that all guttering material suppliers cover the re-installation of the guttering if a defect in the material is found. You will also notice that the customer has responsibilities to keep the warranty in effect. Many suppliers require that the homeowner register the warranty. The good news, Gutter Source and their suppliers are the only company that has little maintenance and does not require the homeowner to register their job. Gutter Source keeps very good records and has been able to supply the homeowner/installation company with the records needed to file a claim. Although not stated in the warranty, all aluminum mills require the lot numbers from the coils to file a claim.

* Solution for cleaning guttering - mix the following in a mop bucket

1/3 cup detergent (Tide for example)

2/3 cup Trisodium Phosphate (Soilax for example)

1 quart 5% Sodium Hypochlorate solution (Clorox for example)

3 quarts water

The solution should be applied to the gutter surface by means of a soft rag, sponge or soft bristle brush with gentle rubbing action. Do not rub vigorously so as to create glossy areas over the satin finish of the guttering. Soft bristle brushes equipped with long extension handles (used for car washing) may be used to reach some of the higher areas. It is important that immediately following all washing operations, the entire surface of the guttering be thoroughly rinced with fresh water from a garden hose. For more stubborn stains use a heavy-duty cleaner such as "Fantastik".

NORMAL MAINTENANCE AND CLEANING INSTRUCTIONS

In areas where dirt accumulates, often where the flow of rainwater is restricted, a simple cleaning, scheduled annually or more often if necessary, will restore the surface appearance. Most surface soils or stains from industrial fallout, tree sap or chimney effluent can be cleaned with non-abrasive household detergents.

A mixture of one part Ivory to three parts water is a recommended general purpose cleaner.

The solution should be applied with a clean, soft rag or sponge using a gentle rubbing action – vigorous cleaning will remove the stain resistant surface and therein permit greater staining in the future.

Rinse immediately and thoroughly after washing with fresh water.

Abrasives, solvents, paint thinners or paint removers will attack the surface and actually remove a portion. DO NOT use such materials. If normal cleaning is not sufficient to clean severely soiled surfaces, a more aggressive cleaner may be used as outlined below. Avoid contact with shrubbery, skin or eye contact and test in an inconspicuous area before cleaning in high view areas.

Severe surface dirt deposits occurring in areas not subjected to adequate rainfall may require a stronger cleaner such as the one listed below:

1/3 cup detergent (ex: Tide, powder NOT liquid)

2/3 cup Trisodium Phosphate (TSP)

1 quart 5% Sodium Hypochlorite (ex: Clorox Bleach)

3 quarts water

Greater concentrations could injure paint surface, and successive cleanings with this cleaning solution may leave the paint surface more susceptible to soiling in the future.